Troubleshooting: Internet tethering
I can't use Internet tethering
• Check that your BlackBerry device is connected to the mobile network. If appears in the upper-
right corner of the home screen, then your device is connected to the mobile network.
• Check that your wireless service plan is set up to use Internet tethering. If not, you need to change
your service plan before you can use Internet tethering.
Settings
User Guide
161
• If your wireless service plan supports Internet tethering while roaming, on the
Settings > Networks
and Connections > Mobile Network settings screen, check that the Data Services switch is on and
the option in the
Data services while roaming drop-down list is set to On.
• If you're using your device for work, your organization might not allow the use of Internet tethering.
For more information, check with your administrator.