Troubleshooting: Internet tethering
I can't use Internet tethering
• Check that your BlackBerry device is connected to the mobile network. If appears in the upper-
right corner of the home screen, then your device is connected to the mobile network.
• Check that your wireless service plan is set up to use Internet tethering. If not, you need to change
your service plan before you can use Internet tethering.
• If your wireless service plan supports Internet tethering while roaming, on the
Settings > Networks
and Connections > Mobile Network settings screen, check that the Data Services switch is on and
the option in the
Data services while roaming drop-down list is set to On.
• If you're using your device for work, your organization might not allow the use of Internet tethering.
For more information, check with your administrator.