Troubleshooting: NFC
The wrong app opens when I use an NFC reader
The wrong app might open because it is set as the default app to use with an NFC reader.
You might need to remove or reset the default app for the NFC reader. Tap
Settings > App Manager >
Default Apps to remove the app as the default app for the NFC reader. The next time you tap your
device against the NFC reader, set the preferred app as the default app.
NFC is not working as expected
If you try to share a file by using an NFC connection or a smart tag when your device is locked and the
backlight is off, or when the power is turned off, NFC will not work. Settings in the
Allow NFC Card
Transactions section of the NFC screen don't apply to NFC file transfers or the smart tag feature.
You can set up your device to run some NFC apps when your device is locked and the backlight is
turned off, or when the power is turned off. In the NFC settings, the
When locked or backlight is off
option applies to NFC apps that simulate physical card transactions, (for example, credit card payments
or security badges that allow access to secure buildings), and NFC transactions handled by your SIM
card. The
When device is turned off option applies only to NFC transactions that are handled by your
SIM card.
Settings
User Guide
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