I can't transfer items using my media card
Try any of the following:
• Back up items from your media card to another source, such as your BlackBerry device built-in
media storage or your desktop computer. Format your media card or purchase a new media card.
Save the items that you backed up to the media card and then try transferring the items again.
• Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link,
on your computer, visit
and select the Windows or Mac